Frequently Asked Questions
Welcome to our FAQ! Find answers to the most frequently asked questions here. If you can't find what you're looking for, don't hesitate to contact us, we're here to help.
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Where does your coffee come from?
Our coffee is a treasure straight from Yemen, the legendary birthplace of coffee. Each bean is cultivated with passion by local producers perpetuating ancestral know-how, thus guaranteeing rare quality and absolute traceability.
What makes Yemeni coffee so exceptional?
Yemeni coffee is distinguished by its high-altitude cultivation and natural sun-drying. These artisanal methods reveal deep and complex aromas: exquisite fruity and floral notes, enhanced by spicy and chocolatey touches that awaken the senses.
Do you offer whole bean or ground coffee?
We exclusively offer whole bean coffee to preserve every aromatic nuance. For a perfect experience, we recommend grinding your coffee just before preparation, according to your preferred extraction method: espresso, V60, Chemex, French Press…
How to store my coffee to preserve all its freshness and complexity.
Coffee is a living product, sensitive to its environment. To preserve all its richness, store it in an airtight container, away from air, humidity and light. Avoid the refrigerator, which alters the essential oils responsible for the subtle aromas.
Do you roast your coffee in France?
Absolutely. We roast our coffee in France with artisanal precision, revealing the full complexity of each terroir. Each batch is roasted to perfection to offer a harmonious balance between sweetness, intensity and length in the mouth.
Deliver internationally
We currently ship to France and several European countries. For any specific international shipping request, please contact us, and we will do our best to offer you a suitable solution.
What are your delivery times?
We ship your orders within 24 to 48 hours. In France, delivery takes 2 to 5 working days, depending on the option chosen. As soon as it is shipped, you will receive a tracking number to follow your package with complete peace of mind.