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Article 1: Preamble

These general terms of sale (GTS) govern the sale of products by the company TORIFA, a simplified joint-stock company (SAS) with share capital of €5,000, registered with the Lyon Trade and Companies Register (RCS) under number 948 589 072, whose registered office is at 6 Allée Marcel Achard, 69100 Villeurbanne, France.

Article 2: Purpose

These GTS define the rights and obligations of the parties in connection with the online sale of goods offered by TORIFA to consumers.

Article 3: Scope

These GTS apply to all sales of products made through the TORIFA website. They are accessible at any time on the site and shall prevail, where applicable, over any other version or any conflicting document.

Article 4: Acceptance of the terms

Purchasing products on the TORIFA website implies the customer's unreserved acceptance of these GTS. By confirming their order, the customer declares that they accept these GTS as well as the specific conditions applicable to each order.

Article 5: Products

The products offered for sale are those described on the TORIFA website. The company takes the greatest care in presenting and describing these products in order to inform the customer as well as possible. However, errors or omissions may appear, which the customer acknowledges and accepts.

Article 6: Prices

Product prices are shown in euros, all taxes included (VAT included), excluding delivery costs. TORIFA reserves the right to change its prices at any time, but products will be invoiced on the basis of the prices in force when the order is placed.

Article 7: Orders

An order is confirmed when the customer clicks the confirmation button at the end of the ordering process. A confirmation email will be sent to the customer to acknowledge receipt of the order. TORIFA reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to payment of a previous order.

Article 8: Payment

Payment is due immediately upon ordering, including for pre-ordered products. The customer may pay by payment card, bank transfer, or any other payment method offered on the site. TORIFA uses secure protocols to guarantee the confidentiality and security of transactions.

Article 9: Delivery

Products are delivered to the delivery address given when ordering. Delivery times are indicative and may vary depending on product availability and carriers. TORIFA cannot be held responsible for delivery delays attributable to carriers.

Article 10: Right of withdrawal

In accordance with the legal provisions in force, the customer has a period of 14 days from receipt of the products to exercise their right of withdrawal without having to give reasons or pay penalties. Returns must be made in their original and complete condition (packaging, accessories, instructions) so that they can be resold as new.

Article 11: Warranty

Products sold benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the legal provisions. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

Article 12: Liability

TORIFA's liability cannot be engaged in the event of non-compliance with the legislation of the country to which the products are delivered. It is the customer's responsibility to check with local authorities the possibilities for importing or using the products they intend to order.

Article 13: Intellectual property

All elements of the TORIFA site are and remain the exclusive intellectual property of TORIFA. No one is authorised to reproduce, exploit, redistribute, or use in any way, even partially, any elements of the site, whether software, visual or audio.

Article 14: Personal data

TORIFA undertakes to protect customers' personal data. The information collected is processed by computer for customer management and for commercial purposes. In accordance with the French "Informatique et Libertés" law, the customer has a right of access, rectification, objection and deletion of the data concerning them.

Article 15: Dispute resolution

These GTS are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing that, the French courts shall have sole jurisdiction.

Article 16: Amendment of the general terms of sale

TORIFA reserves the right to amend these GTS at any time. Where applicable, the new GTS will be brought to the customer's attention by online modification and will apply only to sales made after the modification.

Article 17: Contact

For any question or information concerning the products or these GTS, the customer may contact TORIFA at the following address: contact@torifa.fr.